


Privacy Policy
Privacy Policy
Effective Date: Jan 2025
At Ginny Croxford Postnatal Support we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
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1. Information We Collect
We collect the following types of information:
Personal Information: When you contact us or sign up for our services, we may collect personal information such as your name, email address, phone number, and any other information you provide when filling out forms on our website.
Health-Related Information: As a postnatal doula service, we may collect health-related information such as pregnancy or postpartum details, medical history, and preferences. This information is necessary to provide personalized care and services.
Payment Information: If you make a purchase or payment for our services, we collect billing information such as credit card details or other payment methods. All payment transactions are securely processed.
Website Usage Data: We may collect non-personal information such as your IP address, browser type, and browsing activity on our website for analytics and site improvement purposes.
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2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide our postnatal doula services to you.
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To communicate with you regarding your inquiries, appointments, or updates related to our services.
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To process payments and transactions.
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To improve our website and services based on usage data.
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To comply with legal obligations and enforce our terms of services.
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3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. While we strive to protect your data, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
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4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
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With trusted third-party service providers who help us operate our website, process payments, or provide other essential services (e.g., hosting providers, payment processors). These providers are obligated to protect your data and use it solely for the purposes for which we have engaged them.
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To comply with legal requirements or respond to legal processes, such as court orders or subpoenas.
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To protect our rights, property, or safety, or that of our clients and others.
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5. Your Rights and Choices
You have the right to:
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Access and update your personal information.
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Request the deletion of your personal information, subject to legal or contractual obligations.
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Opt-out of receiving promotional communications from us by following the unsubscribe instructions in any email or contacting us directly.
If you would like to exercise any of these rights or have any questions regarding your data, please contact us at hello@ginnycroxford.co.uk
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6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website, analyse usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.
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7. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ginny Croxford Postnatal Support
hello@ginnycroxford.co.uk
07868607661